Due to the scale of our project, all sales are final. Browse through our policy below to familiarize yourself before making a purchase. Any questions, do not hesitate to contact us.
Shipping
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Orders are processed within 10–14 business days before shipment
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This timeline reflects our small-batch, made-to-order and limited-run process
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Once shipped, transit times vary by carrier and destination
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You will receive tracking once your order is fulfilled
Important
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If your order includes multiple items, it may ship together once all items are ready
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Delays may occur during high-volume releases or holidays
Returns & Exchanges
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All sales are final
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We do not offer refunds or exchanges
If there’s an issue with your order:
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Damaged, defective, or incorrect items may be eligible for store credit
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Claims must be submitted within 7 days of delivery
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Include your order number and clear photos of the issue
Lost or Stolen Packages
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Once a package is marked delivered, we are not responsible for lost or stolen items
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We recommend contacting the carrier directly to file a claim
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We will assist where possible, but resolution is not guaranteed
Store Credit
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Approved claims will be issued as store credit only
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Store credit does not expire and can be used on any future purchase
Contact
For any order issues, contact: